Terms of Service

Last updated: 28 June 2026

These Terms of Service explain the basic rules for using Keyyra websites, applications and service marketplace features.

1. Service marketplace role

Keyyra provides a digital platform for requesting services such as auto care, cleaning, moving, repair and related home or lifestyle services. Services may be performed by independent service providers, partners or internal operations teams depending on availability and launch stage.

2. Account and contact details

Users must provide accurate contact information when placing a request. Phone number verification may be required before using certain features.

3. Orders and availability

Submitting an order request does not guarantee immediate service availability. Orders may be accepted, rescheduled, cancelled or rejected where service capacity, location, safety, verification or operational constraints apply.

4. Prices and payment

During the launch stage, Keyyra supports cash/manual payment unless another payment method is explicitly enabled. Card, wallet or online payment methods are not available until payment provider integration is activated.

5. User responsibilities

Users are responsible for providing safe access to the service location, accurate service information, and reasonable cooperation with the assigned service provider or support team.

6. Service provider access

Service providers may be required to complete verification, onboarding and operational checks before receiving service requests through the platform.

7. Support and disputes

If there is an issue with an order, users should contact Keyyra support through the available support channel. Keyyra may review order details, communication, timestamps and operational records to resolve the issue.

8. Changes to these Terms

Keyyra may update these Terms as the platform, services, payment methods and legal requirements evolve. The latest version will be published on this page.

9. Contact

For questions about these Terms, contact Keyyra support through the official website or app support channel.