Customer support
For service enquiries, order questions, complaints, cancellations or refund requests, email support@keyyra.com. Include your order reference when relevant, but do not send OTP codes, passwords or full payment-card information.
Partnership enquiries
If you would like to provide services through KEYYRA, email support@keyyra.com with “Partnership Enquiry” in the subject line. A request does not guarantee onboarding, approval or access to customer bookings.
Privacy requests
For access, correction, deletion and other privacy-related enquiries, contact support@keyyra.com with “Privacy Request” in the subject line. Verification may be required before account information is released or changed.
For account and data deletion, you can also use our dedicated Account Deletion page, including if you no longer have the app installed.
Consumer complaints
KEYYRA seeks to handle complaints fairly. Customers retain the right to contact competent UAE consumer protection authorities and seek other lawful remedies.