Scope
This Payment Policy explains how charges are presented and settled for bookings and any separately offered KEYYRA membership. Only the payment methods actually displayed for a transaction are available for that transaction.
Prices and currency
Displayed amounts are in UAE dirhams (AED) unless clearly indicated otherwise. Before confirmation, the order flow should identify the agreed service scope, price, additional charges, and taxes where applicable. Any VAT treatment depends on the responsible supplier and applicable law; this policy does not assume that every provider has the same VAT status.
Available payment methods
Customers must choose an offered method at checkout. If cash or payment on completion is displayed, payment is handled according to the confirmed order. If card or wallet payment is displayed, a payment partner may process the transaction. The appearance of this policy does not indicate that a particular electronic payment integration is live.
Payment for in-person services is separate from any purchase of digital content or functions. The availability of an electronic payment option depends on the transaction; these terms do not represent that every listed payment method is already active.
Authorisation and payment status
When payment authorisation is required, the customer will see the relevant amount and payment process before authorising. A pending or failed transaction is not proof that payment has been received; the order and payment records determine the reported status, subject to correction of processing errors.
Additional services and materials
No undisclosed additional work or material cost may be imposed simply because a provider discovers it onsite. A revised price or scope must be explained and accepted before chargeable work proceeds, except where applicable law provides otherwise.
Receipts and invoices
The legally responsible supplier or platform, as applicable to the transaction, will provide the receipt or invoice required by UAE law, including Arabic-language information where required. Questions about an invoice can be directed to support@keyyra.com.
Payment security
Do not send full card numbers, authentication codes or banking passwords to a provider or support agent. Payment-provider privacy and processing terms may also apply to the method selected.
Corrections, disputes and refunds
Notify support@keyyra.com promptly of duplicate charges, payment errors or billing concerns. Refund and service-remedy rights are described in the Refund & Cancellation Policy; mandatory consumer rights remain applicable.
Membership payments
If a paid PRO membership is offered, its separate offer screen and Membership Terms must disclose the applicable fee, billing interval, renewal and cancellation mechanisms before a payment authorization is obtained. No automatic subscription charge is created merely by reading this policy.